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Interviews

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01

Adding Multiple Interviewers For an Interview

How to Book Multiple Interviewers For an Interview As you are adding interviewers, make sure the Interview Date/Time is exactly the same for the interviewers assigned. As an example, let’s …

02

How to Add Interviewer Calendar

How to select an Interviewer Calendar After you’ve finished setting up your interviewers you will notice in the list that there’s a ‘Calendar’ button on the far right. To select …

03

Deleting Interviewers

Remove An Interviewer EnrolHQ do NOT allow Interviewers to be removed if the staff member has Interviews allocated or booked to them. In order to delete an interviewer you are …

04

Interviews FAQ

Interview Bookings on Parent Dashboard The interview booking system is a ‘smart scheduler’, it will try to keep all interview bookings adjacent to each other so that interviewers don’t end …

05

Deleting Interview Availabilities

How to delete interview availabilities If you want to delete an availability where bookings have already been made, you’ll have to “View Bookings” and go to the individual records to …

06

Interviews Inside Parent Dashboard

How Parents Book Interviews Parents will log into their parent dashboard - they will have a ‘Book Junior School Principal’s Interview’ on the dashboard in their Outstanding tasks box. They’ll …

07

Post Interview

How to enter the notes and mark interview as complete To enter the notes from the interview and mark it as complete, you will need to go into the Student …

08

Creating Questions in the 'Interview PDF'

How to create questions in the ‘Interview PDF’ Go to Interviews > Settings > select ‘Print Notes in the Review PDF’ You can edit/add to the questions that are attached …

09

Invite Parents to Book

How to invite Parents to Book for an Interview Now that you’ve added an Interview type to the families you can either assign to the interviewer (or leave blank for …

10

Assign Student Profiles to an Interviewer

How to assign Student Profiles to an Interviewer You may want to use your filters to filter your CRM list and then select the records that you want to assign. …

11

Set Up Availabilities for an Interviewer

How to set up Interviewer Availabilities Now that the Interviewers are setup in EnrolHQ, you need to add availabilities for parents to book. If the calendar has been shared with …

12

Interview Pooling

Booking Process Click on “add interview” from the interview tab to assign a student to an interview type and present all the related availabilities. If no specific interviewer is chosen, …

13

Set Up Interview Locations

How to set up Interview Locations Remember you are inviting parents to your school grounds and they may be unfamiliar with parking, where the administration office is, sign-in procedures etc. …

14

Set Up Interviewers

How to set up interviewers When setting up non-enrolments staff as Interviewers the the Interviewer settings need to be adjusted, this is done once according to the individual School/College access …

15

Interview Details Settings

Trigger Staff Reminder this number of Hours Before an Interview Please note, that email will be sent only if a rule exists for “Interview Booking Reminder (for Staff)” and the …

16

Interview Overview Step By Step Process

Set up the necessary settings under Interview Navigate to Interview > Settings. This is where you can set the interview duration, usually 30 minutes. You can also set the Interview …